EN
French
Pharmaceutical Cold Ship Policy
Hilco Vision complies with FDA requirements for the safe storage and transportation of temperature-sensitive pharmaceuticals. All refrigerated products are shipped in thermal-insulated packaging using expedited delivery services to maintain product integrity.
To ensure optimal performance and compliance, please review our shipping options and holiday schedule below.
Shipping Options
Cold Ship Standard (2-Day Service)
- Ships Monday through Wednesday, excluding holidays
- 1–11 items: $22.50 flat fee (includes packaging and materials)
- 12 or more refrigerated items: Cold-ship fees waived — mix & match allowed
Cold Ship Overnight
- Ships Monday through Wednesday, excluding holidays
- Overnight shipping fee: $35.00
All cold-ship items are non-returnable. Orders placed after cutoff or outside designated days will ship the following week.
Cold Ship Icons & Item Reference
Each cold-ship item is identified by one of the following icons in our catalogs and product supplements. These indicators ensure proper handling and temperature-controlled fulfillment.
Look for the Cold Ship and Temperature-Sensitive icons on product labels and digital listings. Items bearing these symbols must be shipped via cold-chain logistics under the policy outlined above.
| Item Number | Item Description |
|---|---|
| 1067294 | Altafluor Benox 5 ml |
| 1300605 | Fluorescein Sodium & Benoxinate HCl USP 5 ml |
| 1100026 | Healon® Pro 0.55 cc 10 mg |
| 1100027 | Healon® Pro 0.85 cc 10 mg |
| 1300057 | Healon GV Pro 18 mg/ml Prefilled Syringe 0.85 ml |
| 1095007 | Latanoprost 0.005% 50 mcg/ml 2.5 ml (Bausch & Lomb) |
| 1300532 | Latanoprost Ophth Sol 0.005% 2.5 ml (Sandoz) |
| 1308234 | Proparacaine HCl 0.5% 15 ml (Somerset Pharma) |
| 1029333 | Proparacaine HCl 0.5% 15 ml (Bausch & Lomb) |
| 1097316 | Proparacaine HCl 0.5% 15 ml (Sandoz) |
| 1300546 | Provisc 10 mg/ml Disposable Syringe 0.4 ml |
| 1300547 | Provisc 10 mg/ml Disposable Syringe 0.55 ml |
| 1300548 | Provisc 10 mg/ml Disposable Syringe 0.85 ml |
| 1307407 | Ryzumvi™ (Phentolamine Ophthalmic Solution) 0.75% |
| 1300530 | Viscoat 40-30 mg/ml Disposable Syringe 0.50 ml |
FDA Guidelines: “All prescription drugs shall be stored at appropriate temperatures and under appropriate conditions … to help ensure their identity, strength, quality, and purity are not adversely affected.”
Hilco Vision complies fully with FDA regulations and follows each manufacturer’s labeled storage and handling instructions for every pharmaceutical product distributed.
Holiday Shipping Schedule (October 2025 – January 2027)
Hilco Vision observes all U.S. federal holidays. During these periods, cold-ship pharmaceutical orders are paused to maintain temperature control. Use the guide below to confirm when shipments stop and when service resumes.
| Holiday | Observed Date | Hilco Offices | Cold-Ship Schedule |
|---|---|---|---|
| Thanksgiving 2025 | Thursday, November 27, 2025 | Closed | Last cold-ship day Monday 11/24 · Resumes Monday 12/1 |
| Christmas 2025 | Thursday, December 25, 2025 | Closed | Last cold-ship day Wednesday 12/17 · Resumes Monday 1/5/26 |
| New Year’s Day 2026 | Thursday, January 1, 2026 | Closed | Shipping resumes Monday 1/5/26 |
Orders placed outside of the listed shipping windows will ship the following week. Regular non-cold-ship items continue shipping per standard lead times.